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& Support team to maintain the highest level of performance and instill a customer service culture. Define and implement Help Desk policies, procedures, and best practices. Determine SLAs, KPIs, and develop reports to track metrics. Implement and monitor information systems policies and controls to ensure data security, legal and regulatory compliance. Manage IT budget & purchasing to support both long-term and short-term objectives. Build and nurture positive working ...

Location Mechelen, Antwerp, Belgium 
Company name SUPREMIA  Employment type contract  Start date 2019-04-10  Save job Save job


& Support team to maintain the highest level of performance and instill a customer service culture. Define and implement Help Desk policies, procedures, and best practices. Determine SLAs, KPIs, and develop reports to track metrics. Implement and monitor information systems policies and controls to ensure data security, legal and regulatory compliance. Manage IT budget & purchasing to support both long-term and short-term objectives. Build and nurture positive working ...

Location Mechelen, Antwerp, Belgium 
Company name SUPREMIA  Employment type contract  Start date 2019-04-10  Save job Save job


Dans le cadre de notre croissance, nous renforçons notre équipe et recherchons des collaborateurs qualifiés et motivés (h/f) : System Support Vous serez chargé de : L’analyse et de l’évaluation des incidents transmis par le service desk ;  La résolution des incidents et documentation du système de l’entreprise client ; La maintenance proactive des systèmes ; La préparation et la configuration des PC//serveurs (aspects HW et SW) ; La protection et le transfert ...

Location Forest, Bruxelles-Capitale, Belgium 
Company name WASLET IT Services & Solutions  Start date 2019-04-16  Save job Save job


: VBscript, Windows Server, Sharepoint, IIL, Cisco Routers,… You have a good knowledge of computer hardware You speak natively Dutch or French and have a good knowledge of English (preferably trilingual) You have good communication skills and you are customer friendly A challenging position in a fast growing company with an international presence. A stimulating working environment with a good team spirit Focus on both personal as career development ...

Location Brussels, Bruxelles-Capitale, Belgium and Antwerp, Antwerp, Belgium 
Company name Amandis  Employment type temporary  Start date 2019-02-06  Save job Save job


et les produits et services de haute qualité. Nos valeurs sont : Professionnalisme, honnêteté, respect, attitude positive et team spirit Pour renforcer le département IT, nous recherchons un Sys Admin & User support Installation, gestion et maintenance de l’architecture serveur des entreprises du groupe (Windows 10, Windows server 2012 / 2016, Windows Active Directory) Administration Citrix, Sharefile, Office 365, Hyper V, Adupdate, … Installation, gestion et maintien des laptops & ...

Location Perwez, Walloon Brabant, Belgium 
Company name Imperbel - Derbigum  Start date 2019-04-16  Save job Save job


En votre qualité de IT Support Officer, vous assurez : Le support et l’assistance auprès des utilisateurs internes (sur site et à distance) La transmission et le suivi des demandes auprès des partenaires IT L’installation et la configuration du matériel informatique (serveurs, laptops, desktops, tablettes, imprimantes, scanners) L’installation et la configuration des logiciels La gestion des systèmes de communication Le monitoring des systèmes informatiques ...

Location Trazegnies, Hainaut, Belgium 
Company name Hullbridge Associated  Start date 2019-04-03  Save job Save job


Partena est un groupe de services qui met résolument l’accent sur l’entrepreneuriat et la gestion du personnel. Nos conseils personnalisés, notre expertise et nos outils accompagnent et soutiennent les starters, PME et grandes entreprises dans leurs processus administratifs et leur politique RH. En tant que Team Manager Customer Applications: Vous assurez le coaching et l’évolution de vos collaborateurs, en assurant le développement de leurs compétences et potentiels ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Partena Professional  Start date 2019-03-31  Save job Save job


Notre équipe de support technique et notre équipe ATSG (groupe de support de technologie avancée) fournissent un support technique à nos clients. Nous aidons et assistons les clients avec des questions et des problèmes qu'ils peuvent rencontrer lors de l'installation de systèmes Crestron complexes. Les deux équipes veillent à ce que ces installations se déroulent le mieux possible, afin que nos clients choisissent Crestron. La satisfaction du client est la priorité numéro un. TÂCHES ...

Location Rijmenam, Antwerp, Belgium 
Company name Crestron  Start date 2019-03-28  Save job Save job


En tant que IT Support Officer, vous assurez le support de première, deuxième et même de troisième ligne des utilisateurs finaux et la maintenance du matériel mis à leur disposition. Concrètement, vous assistez les utilisateurs dans leurs problèmes informatiques. Vous installez et configurez les ordinateurs portables, tablettes, smartphones et ce, tant au niveau hardware que software. Vous configurez et/ou maintenez les imprimantes, les scanners ‘high volume’, … Vous faites la distinction ...

Location Saint-Gilles, Bruxelles-Capitale, Belgium 
Company name Smals  Start date 2019-03-24  Save job Save job


nous sommes à la recherche d’un IET Engineer (H/F). Support technique aux installateurs raccordements ponctuels Support technique aux installateurs et au staff opérationnel rapatriement de parcs Support technique au staff opérationnel tant pour les anomalies sur infrastructure interne que réseau public. En coordination et à la demande du GM, il participera à l’évolution fonctionnelle des outils en de l’optimisation des processus de travail au niveau de l’entreprise. Coordination des  nouvelles ...

Location Anderlecht, Bruxelles-Capitale, Belgium and Enghien, Hainaut, Belgium 
Company name Black & Decker Ltd  Start date 2019-01-24  Save job Save job


Our customer is a leading player in its sector. They do provide with medical information to health care industry players. Their Belgian branch employs 15 people and is currently looking for a Senior Desktop Support profile. Their office is ideally located in Walloon Brabant. As Lead Tech Support Engineer, your responsibilities are the following: Install, configure, test and maintain operating systems, application software and system management tools Participate in the design ...

Location Wavre, Walloon Brabant, Belgium 
Company name Michael Page  Start date 2019-04-14  Save job Save job


Our customer is a leading player in its sector. They do provide with medical information to health care industry players. Their Belgian branch employs 15 people and is currently looking for a Senior Desktop Support profile. Their office is ideally located in Walloon Brabant. As Lead Tech Support Engineer, your responsibilities are the following: Install, configure, test and maintain operating systems, application software and system management tools Participate in the design ...

Location Wavre, Walloon Brabant, Belgium 
Company name Michael Page  Employment type contract  Start date 2019-04-14  Save job Save job


Our customer is a leading player in its sector. They do provide with medical information to health care industry players. Their Belgian branch employs 15 people and is currently looking for a Senior Desktop Support profile. Their office is ideally located in Walloon Brabant. As Lead Tech Support Engineer, your responsibilities are the following: Install, configure, test and maintain operating systems, application software and system management tools Participate in the design ...

Location Wavre, Walloon Brabant, Belgium 
Company name Michael Page  Employment type contract  Start date 2019-04-14  Save job Save job


As a second line support engineer at Baloise Insurance you’ll be part of a team that works closely with all aspects of the business. You’ll be responsible for analyzing incidents and will take initiative by providing solutions through the correct channels, always making sure SLA’s are met. You’ll also evaluate and, if necessary, improve existing procedures. Baloise Insurance and Exellys are looking for a bright analytical mind with a hands-on mentality who worked hard for the following ...

Location Antwerp, Antwerp, Belgium 
Company name Exellys NV  Start date 2019-04-10  Save job Save job


As a second line support engineer at Baloise Insurance you’ll be part of a team that works closely with all aspects of the business. You’ll be responsible for analyzing incidents and will take initiative by providing solutions through the correct channels, always making sure SLA’s are met. You’ll also evaluate and, if necessary, improve existing procedures. Baloise Insurance and Exellys are looking for a bright analytical mind with a hands-on mentality who worked hard for the following ...

Location Antwerp, Antwerp, Belgium 
Company name Exellys NV  Employment type contract  Start date 2019-04-10  Save job Save job


As a second line support engineer at Baloise Insurance you’ll be part of a team that works closely with all aspects of the business. You’ll be responsible for analyzing incidents and will take initiative by providing solutions through the correct channels, always making sure SLA’s are met. You’ll also evaluate and, if necessary, improve existing procedures. Baloise Insurance and Exellys are looking for a bright analytical mind with a hands-on mentality who worked hard for the following ...

Location Antwerp, Antwerp, Belgium 
Company name Exellys NV  Employment type contract  Start date 2019-04-10  Save job Save job


Door onze constante groei zijn we op zoek naar competente en gemotiveerde medewerkers voor de functie van (m/v): System Support. Je zult verantwoordelijk zijn voor : Analyseren en evalueren van incidenten vermeld door service desk ;  Resolutie van de incidenten en documenteren van het systeem van de klant ; Proactief onderhoud van de systemen ; Voorbereiding en configuratie van computers//servers (HW en SW aspecten) ; Bescherming en overdracht van gegevens (backup ...

Location Vorst, Antwerp, Belgium 
Company name WASLET IT Services & Solutions  Employment type contract  Start date 2019-04-16  Save job Save job


GENCOM (General Computers) is een internationaal gerichte KMO, die zich specialiseert in de ontwikkeling, verkoop en support van software voor de mode-industrie (textiel, sport en schoenen). De IT-pakketten zijn zowel geschikt voor zowel klein- en groothandel als voor productiebedrijven. GENCOM levert en onderhoudt ook bijhorende hardware zoals kassasystemen en handterminals. Bij uitbreiding doen ook andere bedrijven een beroep op GENCOM, waarbij het eigen ERP-systeem aangeboden ...

Location Beringen, Limburg, Belgium 
Company name Itzu Select  Employment type contract  Start date 2019-04-11  Save job Save job


une importance particulière aux valeurs humaines, à la qualité et à la diversité. Rejoignez la grande famille des travailleurs Daoust ! Welcome to the Family ! Pour l'un de nos clients réputé dans son secteur d'activité, nous recrutons un SUPPORT IT Junior (H/F). Vous intégrez une équipe IT déjà en place et vous: - gérez les échanges de données informatisées avec les organismes extérieurs; - êtes le support utilisateur SOFTWARE et HARDWARE local; - êtes le support clients distants; - effectuez ...

Location Liège, Liège, Belgium 
Company name Daoust  Start date 2019-04-10  Save job Save job


Function The System Support Analyst will ensure 2nd line support within SLA's of incidents & service requests. This role collaborates closely with the service desk agents, the system engineers and, externally, with IT vendors. He/She will report to the Team Leader Systems Support. The main tasks include: Monitor and evaluate performance, capacity and availability of systems and applications. Respond to incidents and requests passed on by the IT service desk ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name ERGO Insurance  Start date 2019-03-31  Save job Save job


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