9 IT jobs for teamleader technical support and 2nd Level Support Engineer
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and provide information on the technical status of the respective faulty OBUs and backend systems. Provide structured help guides, decision trees and FAQs on OBU behaviour for Customer care. Some limited external interventions are possible in case support to end user is necessary. The 2nd level Support Engineer reports to the Problem Manager. Ideally: 5+ years of Technical Support activities, ideally Second Level Support for technical ICT products. Analytical skills ...

Location Diegem, Flemish Brabant, Belgium 
Company name Satellic NV  Start date 2019-01-27  Save job Save job


Services” in the following areas: Monitor the toll service layer, including the OBU fleet and the backend infrastructure, to ensure the reliability and the correctness of the toll calculation together with the availability of Charge Data. Perform "hands on" OBU Second Level Support Analyse incidents regarding faulty OBUs and provide solutions for 2nd Level Support (Customer Care) Perform actions remotely on the OBUs for fault clearance Trigger Development teams if necessary ...

Location Diegem, Flemish Brabant, Belgium 
Company name Satellic NV  Employment type contract  Start date 2019-01-27  Save job Save job


. Provide structured help guides, decision trees and FAQs on OBU behaviour for Customer care. Some limited external interventions are possible in case support to end user is necessary.   The 2nd level Support Engineer reports to the Problem Manager. Ideally: 5+ years of Technical Support activities, ideally Second Level Support for technical ICT products. Analytical skills and structured approach to tackle technical issues. Endurance to deep-dive into technical issues ...

Location Diegem, Flemish Brabant, Belgium 
Company name Satellic NV  Employment type contract  Start date 2019-01-27  Save job Save job


and solutions) and internal procedures. Track the status, evolution and resolution of incidents within the objectives defined in SLAs 2. Solve a maximum of incidents in 1st line. 3. Provide communication around incidents to management and external partners. 4. Management (from the IT point of view) of new incoming, outgoing and mutating employees: * Active Directory (+ access to various applications depending on profiles) * IT hardware management and inventory update * Telecom o VOIP ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Gentis SA  Employment type contract  Start date 2019-02-03  Save job Save job


Are you a young high potential with at least 3 years of job experience, ambitious and looking for a new challenge? Do you have a strong interest in providing support and have a natural problem-solving attitude? Please come and talk with us, Tobania has the perfect challenge for you! You are the second line contact for end-users; you support them on a daily base. You support and guide these users efficiently and independent. You assist remote users over the telephone ...

Location Strombeek-Bever, Flemish Brabant, Belgium 
Company name Tobania  Employment type contract  Start date 2019-01-24  Save job Save job


mails or web forms from IT users Trying to find a solution at first call for the majority of incoming questions Solve queries regarding a broad variety of questions and incidents Transfer calls to the right department if necessary (FE. 2nd/ 3rd line support) You already have a first workexperience in an IT support position U have a good technical knowledge of MS Office 2016 or 365, Windows 7 10, Network Essentials, Active Directory, TCP/IP,… Not mandatory but a plus ...

Location Brussels, Bruxelles-Capitale, Belgium and Antwerp, Antwerp, Belgium 
Company name Amandis  Employment type temporary  Start date 2019-02-06  Save job Save job


Voor onze klant, een stabiele, Belgische onderneming in volle groei, zijn wij vanuit Hays IT op zoek naar een IT Support Engineer. centrum Gent bachelor in IT of gelijkwaardig door ervaring interne gebruikers Als junior IT support engineer maak je deel uit van een dynamisch team van jonge medewerkers. Hierbij sta je in voor de 1st & 2nd line ondersteuning voor de interne gebruikers, commerciële medewerkers en cliënten. Hierdoor komt je in aanraking met een breed ...

Location Ghent, East Flanders, Belgium 
Company name HAYS  Employment type contract  Start date 2019-02-19  Save job Save job


. Het is dus noodzakelijk om de technische opbouw van software ge begrijpen. Je biedt op jouw eigen software ook 2nd line support. Je hebt als asp .net developer kennis van de bovengenoemde technologieën. Hiervoor heb je een diploma informatica en ben je van nature analytisch. Je core business is .net, zowel de ontwikkeling van Windows- als webtoepassingen. Je bent daarnaast ook drietalig. Je komt als asp .net in een organisatie gespecialiseerd in het bouwen van informaticasystemen, kortom een softwarehuis ...

Location Ghent, East Flanders, Belgium 
Company name HAYS  Employment type contract  Start date 2019-02-21  Save job Save job


AXA Belgium Context: As part of the implementation of several projects related to security, AXA is looking for new talents including a Business Security Expert. Your role Manage and monitor the implementation and execution of the information security risk management methodology and processes Ensure risks related to the organization, employees, customers, data and technologies are identified, assessed and managed effectively Support the establishment ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-02-10  Save job Save job


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