3 IT jobs for internal account
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issues. Resolve any incidents and problems that are reported by the user, or that are identified via system monitoring. Provide accurate and timely logging of incidents / problems and their resolution in the Support database. Identify customer needs outside of level 1 and level 2 capacity and assign to the appropriate internal team. Follow-up these customer needs to ensure that a satisfactory solution has been found. Monitor the EDI application to pro-actively manage issues and follow identified ...

Location Diegem, Flemish Brabant, Belgium 
Company name Amandis  Start date 2018-10-09  Save job Save job


issues. Resolve any incidents and problems that are reported by the user, or that are identified via system monitoring. Provide accurate and timely logging of incidents / problems and their resolution in the Support database. Identify customer needs outside of level 1 and level 2 capacity and assign to the appropriate internal team. Follow-up these customer needs to ensure that a satisfactory solution has been found. Monitor the EDI application to pro-actively manage issues and follow identified ...

Location Diegem, Flemish Brabant, Belgium 
Company name Amandis  Employment type contract  Start date 2018-10-09  Save job Save job


: Be the customer’s first point of contact for all support issues. Resolve any incidents and problems that are reported by the user, or that are identified via system monitoring. Provide accurate and timely logging of incidents / problems and their resolution in the Support database. Identify customer needs outside of level 1 and level 2 capacity and assign to the appropriate internal team. Follow-up these customer needs to ensure that a satisfactory solution has been found. Monitor the EDI application to pro ...

Location Diegem, Flemish Brabant, Belgium 
Company name Amandis  Employment type contract  Start date 2018-10-09  Save job Save job


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