8 IT jobs for customer support representative
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. Our values? Customer First, Courage, Integrity and One AXA. Context AXA Services - called AXA IT - is the legal entity evolving out of the merged organizations of AXA Tech and AXA Group Solutions, with approximately 2500 internal people engaged across 15 countries. It is organized into Technical Products and Application Products Business Units. AXA IT is facing a profound business transformation that will encompass a deep review of the operating models (Organization, Processes, Tools ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-04-07  Save job Save job


. Our values? Customer First, Courage, Integrity and One AXA. Of course you already know that AXA is market leader in the insurance sector in Belgium, with a strong presence in financial services as well. Did you also know that in Belgium nearly 3 million clients put their trust in us at all crucial moments in their lives? No matter what happens, we are always here for them, today and tomorrow! That is why we constantly reinvent ourselves and thus our New Way of Working focuses on welfare ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-04-11  Save job Save job


problem management. Being mindful of the correct application of the processes by reading/applying the MIM cookbook. Notify customers, colleagues about major outages using the correct channels for communication. Providing training for technical support teams on processes. Organise problem management meetings to look for the root cause and define steps to avoid issues in the future. Attend the PRAB to communicate about new problems and closure of old ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-04-07  Save job Save job


and product evolutions. Design thinking will help to create an out-of-the box experience that pushes simplification to the maximum, and provides an optimal ergonomy. The optimal experience will be translated into sitemaps, wireframes and prototypes, with an attractive graphical design. Results will be iterated and improved via user testings. The senior UX designer will be dedicated to UX for insurance users (clients and brokers), and will collaborate closely with the colleagues from customer UX ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-03-27  Save job Save job


devices in their processes and what AI could bring them; Work with a Data Scientist on a model using Natural Language Processing in order to create Sentiment Analysis in a business process; Talk with a start-up specializing in Natural Language Processing, to understand how it could help us build a smart chatbot; With an architect create a plan for a new API that allows the integration of smart search in customer and broker front ends. As an AI Innovation Senior Developer, you have ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-02-24  Save job Save job


; Create a business case for an executive to help in the decision to implement a solution; Talk with a start-up specializing in Natural Language Processing, to understand how it could help us build a smart chatbot; With an architect, create the plan for a new API that allows the integration of smart searching in customer and broker front ends. As AI Innovation Manager, you have: Extensive knowledge of Machine Learning and its current capabilities; A knowledge of the Agile ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-02-24  Save job Save job


what obstacles there are; Analytical and you can solve complex problems; Able to identify the best people to help you in your task; Pragmatic and used to quickly deliver effective solutions that meet the real needs of the business. An exciting job with a focus on your talents, and on… 1. Our inclusive and diverse policy: See what we mean by 'I can be me'. https://www.youtube.com/watch?v=s8LEFZsQe5U 2. Development and support: a welcome day, 'Learning on the Job ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-02-24  Save job Save job


) Demonstrates solid consulting and client management skills Is energetic, personable, and achievement- and outcome-oriented An exciting job with a focus on your talents, and on… 1.Our inclusive and diverse policy: See what we mean by 'I can be me'. https://www.youtube.com/watch?v=s8LEFZsQe5U 2.Development and support: a welcome day, 'Learning on the Job' and a broad range of courses,focus on internal mobility, innovating and digital transformation projects. 3.Our 'New Way of Working ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-04-04  Save job Save job


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