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As a Service Support Manager, you're leading all the Service Support activities of the group (service desk, escalation and service level management) to provide the best customer experience. You coach, manage and support the different teams from junior to upper mangement employees to achieve your goals, which means you’re also hands-on.   Our client is a Belgian Telecom Company located in the North of Brussels with other offices in Benelux. They offer telecom services and solutions (cloud ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Talents4You N.V.  Start date 2018-04-29  Save job Save job


As a Service Support Manager, you're leading all the Service Support activities of the group (service desk, escalation and service level management) to provide the best customer experience. You coach, manage and support the different teams from junior to upper mangement employees to achieve your goals, which means you’re also hands-on.   Our client is a Belgian Telecom Company located in the North of Brussels with other offices in Benelux. They offer telecom services and solutions (cloud ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Talents4You N.V.  Employment type freelance  Start date 2018-04-29  Save job Save job


As a Service Support Manager, you're leading all the Service Support activities of the group (service desk, escalation and service level management) to provide the best customer experience. You coach, manage and support the different teams from junior to upper mangement employees to achieve your goals, which means you’re also hands-on.   Our client is a Belgian Telecom Company located in the North of Brussels with other offices in Benelux. They offer telecom services and solutions (cloud ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Talents4You N.V.  Start date 2018-04-29  Save job Save job


Samen met onze klant, een internationale marktleider gelegen in Tienen, zijn wij bij Itzu Jobs op zoek naar een First Line Service Desk Support medewerker  Je biedt ondersteuning aan collega's met ICT-technische problemen, zowel software als hardware Je voert operationele taken uit zoals het gebruiksklaar maken van computers en lost minder complexe problemen op Je brengt steeds weerkerende problemen in kaart en zoekt naar oplossingen Je installeert besturingssystemen ...

Location Tienen, Flemish Brabant, Belgium 
Company name Itzu Jobs  Start date 2018-05-10  Save job Save job


. Enfin, vous avez une bonne connaissance du néerlandais. En travaillant chez Smals, vous contribuez à la réalisation de services ICT ayant un impact sur la vie de tous les jours. Que ce soit au niveau du développement applicatif, de l’infrastructure ou dans les services de support, il est possible de suivre des formations, de se spécialiser ou d’avoir des opportunités de carrière intéressantes. Smals veille à proposer des conditions de travail permettant un bon équilibre vie privée - vie ...

Location Saint-Gilles, Bruxelles-Capitale, Belgium 
Company name Smals  Start date 2018-04-24  Save job Save job


Within Daikin Europe NV, the Service Operations Division acts as an EMEA headquarter and is responsible for the optimization of the different service operations processes such as  technical support, product training, warranty administration, spare parts, field service,  …. It is the appreciated point of contact for our customers within the EMEA region (distributors and national subsidiary companies).   As a Service Operations Planning Officer, you are responsible for a variety of activities ...

Location Ostend, West Flanders, Belgium 
Company name Randstad Sourceright  Employment type contract  Start date 2017-12-19  Save job Save job


Functie De Service Desk is verantwoordelijk voor de 1st lijn ondersteuning van binnenkomende telefoons en mails, waarna de binnengekomen problemen telefonisch of op afstand opgelost worden. De problemen die niet kunnen opgelost worden doorverwezen naar de interne collega’s van 2de lijn It System Support. Taken Je lost zowel software als hardware problemen op; Je registreert de aanvraag of het probleem van de eindgebruiker en zorgt ervoor dat deze op de hoogte wordt gehouden ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name ERGO Insurance  Employment type contract  Start date 2018-05-09  Save job Save job


. Als eerste aanspreekpunt voor de gebruikers los je zoveel als mogelijk zelfstandig incidenten op en indien nodig doe je beroep op de tweedelijn. Je zorgt voor een snelle reactie en een kwalitatieve afhandeling van de aanvragen die toekomen op de service desk. Je signaleert en kaart proactief repeterende incidenten aan en je formuleert voorstellen om deze te documenteren in de kennisdatabank. Je bent mee verantwoordelijk voor een doelmatige, efficiënte en klantvriendelijke afhandeling ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Christelijke Mutualiteiten - Mutualités Chrétiennes  Employment type contract  Start date 2018-02-11  Save job Save job


Computacenter combines global reach with local expertise. We operate Infrastructure Operations Centres and Group Service Desks across Europe, South Africa and Asia from which our employees provide user support in 18 languages. Customers with global requirements are served through an extensive international partner network, Assess and clarify customer requirements Map requirements against our existing capabilities Maximise the opportunities to utilise the Shared Service Factory and other ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Computacenter  Start date 2017-12-28  Save job Save job


Computacenter combines global reach with local expertise. We operate Infrastructure Operations Centres and Group Service Desks across Europe, South Africa and Asia from which our employees provide user support in 18 languages. Customers with global requirements are served through an extensive international partner network, Assess and clarify customer requirements Map requirements against our existing capabilities Maximise the opportunities to utilise the Shared Service Factory and other ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Computacenter  Employment type contract  Start date 2017-12-28  Save job Save job


Computacenter combines global reach with local expertise. We operate Infrastructure Operations Centres and Group Service Desks across Europe, South Africa and Asia from which our employees provide user support in 18 languages. Customers with global requirements are served through an extensive international partner network, Assess and clarify customer requirements Map requirements against our existing capabilities Maximise the opportunities to utilise the Shared Service Factory and other ...

Location Zaventem, Flemish Brabant, Belgium 
Company name ComputaCenter  Employment type contract  Start date 2017-12-24  Save job Save job


Proximus is the leading telecommunications company in Belgium and a market leader in a number of areas, including fixed-line telephony services, mobile communications services and broadband data and Internet services. We're looking for an experienced and talented Network Engineer to join our Internal Networks Operations team at Proximus. In this role you'll be working on Cisco IP MPLS network DCI, as well as on the switching layer inside our datacenter and various premises. On top ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-05-08  Save job Save job


? Need your daily fix of IaaS, PaaS and AI? Want to grow and contribute to the growth of the digital future of Belgium's largest IT employer? Then perhaps you're one of the 100 new IT talents we're looking for! Context: You work in the domain responsible for developing applications related to the ordering and provisioning of Proximus products for mass market, professional market and wholesale products and services. As Operations Lead you are responsible for running the operational ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-04-22  Save job Save job


base with products or services in more than 60 countries. It has an installed base of over 100,000 vehicles worldwide.  The Operational Production Planner that we are looking for support activities of a production line with regards to planning, availability of materials and taking into account operational issues.  We are currently looking to recruit...    Your Tasks  You take part in contractual related meetings to have an overview of the progress in production of the project.  You report ...

Location Bruges, West Flanders, Belgium 
Company name Bombardier Transport (France)  Start date 2018-04-26  Save job Save job


Proximus is facing one of its biggest challenges ever: its transformation into a digital service provider. Together with our customers, partners and other business units, we are building the digital company of the future with the latest technologies and the most advanced software. In these exciting times, our ICT specialists are given every opportunity to learn and grow. Our future is digital. Yours too? Do terms like "agile", "scrum" and "cloud computing" make your heart beat faster ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-04-08  Save job Save job


and maintaining the Problem Management environment active follow up of problems definition of problem areas, types, etc. take proactive measures to prevent problems from (re)occurring You are familiar with Service Level Agreements and Operational Level Agreements you understand a customer's requirements for SLA you author SLA and OLA documents you define the KPI and orchestrate the necessary actions to achieve the KPI you define and follow up on improvement plans for quality and performance You handle ...

Location Haren, Bruxelles-Capitale, Belgium 
Company name ZETES  Start date 2018-05-10  Save job Save job


and maintaining the Problem Management environment active follow up of problems definition of problem areas, types, etc. take proactive measures to prevent problems from (re)occurring You are familiar with Service Level Agreements and Operational Level Agreements you understand a customer's requirements for SLA you author SLA and OLA documents you define the KPI and orchestrate the necessary actions to achieve the KPI you define and follow up on improvement plans for quality and performance You handle ...

Location Haren, Bruxelles-Capitale, Belgium 
Company name ZETES  Employment type contract  Start date 2018-05-10  Save job Save job


and maintaining the Problem Management environment active follow up of problems definition of problem areas, types, etc. take proactive measures to prevent problems from (re)occurring You are familiar with Service Level Agreements and Operational Level Agreements you understand a customer's requirements for SLA you author SLA and OLA documents you define the KPI and orchestrate the necessary actions to achieve the KPI you define and follow up on improvement plans for quality and performance You handle ...

Location Haren, Bruxelles-Capitale, Belgium 
Company name ZETES  Employment type contract  Start date 2018-05-10  Save job Save job


? Need your daily fix of IaaS, PaaS and AI? Want to grow and contribute to the growth of the digital future of Belgium's largest IT employer? Then perhaps you're one of the 100 new IT talents we're looking for! Context: You work within the domain designing, implementing and operating software solutions to support the Proximus Cyber Defense Center and Cyber Security Incident Response Team. As a service level manager you are responsible for the availability and performance ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-04-22  Save job Save job


FUNCTION   This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric‘s complete range of EcoBuildings products and solutions (HVAC, lighting and sunblind control, integrated BMS systems, Energy Efficiency). Skills and knowledge about test and measurement equipment, analysis ...

Location Uccle, Bruxelles-Capitale, Belgium 
Company name Schneider Electric NV  Start date 2018-02-13  Save job Save job


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