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. Nous mettons le client au centre avec pour but principal de livrer un service ICT fiable et performant. Afin de pouvoir garantir un service de qualité, nous cherchons 1 adjoint aux ICT Service Delivery Comme Adjoint au ICT Delivery Manager, vous êtes le bras droit du manager d’un Service unit (40 à 70 collaborateurs) qui livrent des services ICT pour un ou plusieurs domaines du business. Selon les besoins de cette unité et en concertation avec le manager, vous serez responsable des activités ...

Location Schaarbeek, Bruxelles-Capitale, Belgium 
Company name Christelijke Mutualiteiten - Mutualités Chrétiennes  Start date 2019-01-24  Save job Save job


centraal met als voornaamste doel een betrouwbare en performante ICT-service te leveren. Om een goede dienstverlening te kunnen garanderen, zoeken we  1 Adjunct voor onze ICT Service. Als Adjunct ICT Service Delivery manager ben je de rechterhand van de manager van een Service Delivery unit (40 à 70 medewerkers) die de ICT-services levert voor één of meerdere business domeinen. Afhankelijk van de behoeften van de unit en in overleg met je manager neem je een aantal van volgende activiteiten ...

Location Schaarbeek, Bruxelles-Capitale, Belgium 
Company name Christelijke Mutualiteiten - Mutualités Chrétiennes  Employment type contract  Start date 2019-01-24  Save job Save job


(including joint ventures). Its consolidated sales turnover reached EUR 1,46 billion in 2017. Recticel is listed on Nyse-Euronext stock exchange. To learn more: visit www.recticel.com. The IT Service Delivery employee is the first point of contact when a staff member is having difficulties in using their PC and/or information system that they may be using. Consequently, the Service Delivery employee is the 'face' of the IDT service delivery and needs to project a positive, client focused image ...

Location Wetteren, East Flanders, Belgium 
Company name Recticel Belgium  Employment type contract  Start date 2019-02-26  Save job Save job


Proximus is the leading telecommunications company in Belgium and a market leader in a number of areas, including fixed-line telephony services, mobile communications services and broadband data and Internet services. Within the department Business Integration & Outsourcing (BIO),the Service Delivery & Process team delivers a 'best in class' Service management towards the Proximus Top 30 customers. We are looking for a Service Delivery Manager for the follow-up of the Proximus ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2019-01-24  Save job Save job


and continuity of the service and the achievement of contractual agreements and SLAs to customers. This includes: The timely delivery of customer projects or internal optimisation/automation projects (on time, on scope, on budget). You have contact with important customers (internal/external) and can take an advisory role. You work closely with the project manager for the delivery of projects and take on your role during escalation management. You maintain good contacts with the various ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2019-02-26  Save job Save job


to, reduce cost Streamlines process and improves work performance for regional Network Delivery teams Validates, captures and reports on all cost savings opportunities related to projects, billing and service credits Sources new service providers and facilitates contract negotiations between legal and vendor Partners with cross functional teams to gain oversight into new launches, retrofits and other bandwidth impacting initiatives Organizes and attends Vendor Quarterly Business ...

Location Luxembourg, Belgium 
Company name Amazon Europe Core  Start date 2019-01-24  Save job Save job


to, reduce cost Streamlines process and improves work performance for regional Network Delivery teams Validates, captures and reports on all cost savings opportunities related to projects, billing and service credits Sources new service providers and facilitates contract negotiations between legal and vendor Partners with cross functional teams to gain oversight into new launches, retrofits and other bandwidth impacting initiatives Organizes and attends Vendor Quarterly Business ...

Location Luxembourg, Belgium 
Company name Amazon Europe Core  Employment type contract  Start date 2019-01-24  Save job Save job


support to designated Customer accounts (Gold & Platinum packages) and take responsibly for their service experience Deliver On-boarding workshops for new customers, to include training and support on Colt’s tools and processes Produce and maintain Relationship Agreements for designated accounts Produce monthly Performance Reports for designated customers including enhanced reporting (capacity, planned works, delivery pipeline) where purchased by the customer Conduct monthly ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Colt Technology Services NV  Start date 2019-03-17  Save job Save job


support to designated Customer accounts (Gold & Platinum packages) and take responsibly for their service experience Deliver On-boarding workshops for new customers, to include training and support on Colt’s tools and processes Produce and maintain Relationship Agreements for designated accounts Produce monthly Performance Reports for designated customers including enhanced reporting (capacity, planned works, delivery pipeline) where purchased by the customer Conduct monthly ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Colt Technology Services NV  Employment type contract  Start date 2019-03-17  Save job Save job


support to designated Customer accounts (Gold & Platinum packages) and take responsibly for their service experience Deliver On-boarding workshops for new customers, to include training and support on Colt’s tools and processes Produce and maintain Relationship Agreements for designated accounts Produce monthly Performance Reports for designated customers including enhanced reporting (capacity, planned works, delivery pipeline) where purchased by the customer Conduct monthly ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Colt Technology Services NV  Employment type contract  Start date 2019-03-17  Save job Save job


Le Centre d’Informatique pour la Région Bruxelloise (CIRB) est le leader de la transition numérique à Bruxelles. Nous accompagnons nos clients – les institutions publiques bruxelloises – dans leur parcours digital. Ainsi, pour offrir aux Bruxellois une Région durable, ouverte sur le monde et à l’économie dynamique, nous mutualisons des technologies de pointe en matière d’infrastructures, de plateformes et de services ICT. Nos collaborateurs constituent notre première ressource ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name CIRB - CIBG  Start date 2019-02-20  Save job Save job


. As Customer Services Engineer, you will be part of the Operations Department.You will be responsible for the preventive and corrective maintenance of different products and solutions installed at the customers site. When there is issue,you will analyze the problem and you will search for best solution in order to resolve the issue. Besides your maintenance tasks, you will also work in close collaboration with our Project Engineers.You will participate in the implementation of new installations ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Gentis SA  Employment type contract  Start date 2019-02-28  Save job Save job


. As Customer Services Engineer, you will be part of the Operations Department.You will be responsible for the preventive and corrective maintenance of different products and solutions installed at the customers site. When there is issue,you will analyze the problem and you will search for best solution in order to resolve the issue. Besides your maintenance tasks, you will also work in close collaboration with our Project Engineers.You will participate in the implementation of new installations ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Gentis SA  Employment type contract  Start date 2019-02-27  Save job Save job


, bedienden, managers... en dit in alle sectoren.   Toba HR Solutions bestrijkt de Belgische markt met kantoren in Strombeek-Bever en Gent. Je bent mee verantwoordelijk voor het ondersteunen en supporteren van onze klanten in diverse sectoren. Als service desk consultant beman je de telefoon van onze servicedesk samen met je collega-consultants. Je beantwoordt de telefoons en tickets van onze klanten in 1e lijn en zorgt voor een correcte registratie van hun vragen. Bij elke ...

Location Ghent, East Flanders, Belgium and Strombeek-Bever, Flemish Brabant, Belgium 
Company name Tobania  Employment type contract  Start date 2019-03-20  Save job Save job


zoals tijdregistratie, planning, ESS, Competence Management & Collaboration Platform. Elke dag gaan we met veel plezier de uitdaging aan om onze klanten tevreden te stellen en tevreden te houden.  Ons team van Field Service Engineers gaat de uitdaging aan om onze hardware-oplossingen rond tijdregistratie en toegangscontrole op een kwalitatieve manier bij onze klanten te installeren en configureren. Je draagt er zorg voor dat de hardware-installaties bij onze klanten correct ...

Location Aartselaar, Antwerp, Belgium 
Company name Protime  Employment type contract  Start date 2019-03-06  Save job Save job


Automatisering, communicatie, overleg en problem solving staan centraal in deze job! Je bent het eerste aanspreekpunt voor technische challenges rond automatisering. Je combineert je interesse in automation met een open en communicatieve ingesteldheid. Je wordt goed opgeleid en begeleid ...

Location Aalter, East Flanders, Belgium 
Company name Actemium  Employment type contract  Start date 2019-02-24  Save job Save job


werking ervan. Opvolgen en beheren van de voorraden IT-benodigdheden Documenteren van alle operationele procedures. Rapporteren aan de IT Manager. Diploma hoger onderwijs en minstens 5 jaar ervaring in een gelijkaardige functie Grondige kennis van de in de profielbeschrijving vermelde technologieën ITIL-gecertificeerd of bewezen gelijkwaardige ervaring in het beheer van een Service Desk Kennis- en inventarisbeheer (CMDB) Kennis van de ticketing tool GLPI ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name CIRB - CIBG  Employment type contract  Start date 2019-02-20  Save job Save job


Onze klant in regio Kortrijk ziet haar medewerkers als haar belangrijkste kapitaal en investeert dan ook in persoonlijke groei. De spirit is gebaseerd op wederzijds vertrouwen, open communicatie, eerlijkheid en respect.  Een goed team is niet alleen belangrijk voor het bedrijf, een goed team ís het bedrijf. We zijn steeds ...

Location Kortrijk, West Flanders, Belgium 
Company name Tobania  Employment type contract  Start date 2019-03-13  Save job Save job


Want to help change the world of recruitment today?  At StepStone we take great strides forward to stay the leading online recruitment marketplace. The answer lies in a combination of two important factors: marketing leading products and truly exceptional, driven and highly talented people. Do you want to be part ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name StepStone  Start date 2019-03-20  Save job Save job


Want to help change the world of recruitment today?  At StepStone we take great strides forward to stay the leading online recruitment marketplace. The answer lies in a combination of two important factors: marketing leading products and truly exceptional, driven and highly talented people. Do you want to be part ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name StepStone  Employment type contract  Start date 2019-03-20  Save job Save job


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