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 Provide a single point of contact for all IT related requests  Ensure that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures  Provide first level support to Canon Users for systems, products and services  Own all calls to resolution  Provide statistical information and reports when required  Proactively work to achieve a high level of first time fixes As IT Service Desk Analyst, you will: Provide an effective interface ...

Location Diegem, Flemish Brabant, Belgium 
Company name CANON BELGIUM  Employment type contract  Start date 2018-04-05  Save job Save job


DEKRA SE is wereldwijd marktleider in controle- en testingsactiviteiten en telt meer dan 37.000 medewerkers. DEKRA Belgium NV is een sterk team van 260 medewerkers die garant staan voor een full service dienstverlening en bestaat over 5 afdelingen. Meer informatie kan je terugvinden op onze website www.dekra.be.   DEKRA Expert Services is de innovatieve marktleider in het uitvoeren van schadebegrotingen in Automotive, Marine, Brand en Aansprakelijkheid voor verzekeraars. Loggen en opvolgen ...

Location Ghent, East Flanders, Belgium 
Company name DEKRA  Employment type contract  Start date 2018-04-18  Save job Save job


* Regio Antwerpen * IT-opleiding * Nederlands + Engels (Frans is een pluspunt) Voor een toonaangevende speler binnen de afvalverwerkingssector is Hays IT op zoek naar een IT support engineer. Je zal werken in een team van 4 à 5 personen. Binnen deze functie ben je hét aanspreekpunt voor verschillende ...

Location Turnhout, Antwerp, Belgium 
Company name HAYS  Start date 2018-04-08  Save job Save job


Functie De Service Desk is verantwoordelijk voor de 1st lijn ondersteuning van binnenkomende telefoons en mails, waarna de binnengekomen problemen telefonisch of op afstand opgelost worden. De problemen die niet kunnen opgelost worden doorverwezen naar de interne collega’s van 2de lijn It System Support. Taken Je lost zowel software als hardware problemen op; Je registreert de aanvraag of het probleem van de eindgebruiker en zorgt ervoor dat deze op de hoogte wordt gehouden tijdens het gehele ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name ERGO Insurance  Employment type contract  Start date 2018-04-08  Save job Save job


de gebruikers zo spoedig mogelijk te ondersteunen in hun activiteiten. Je staat in voor het dispatchen (en escaleren indien nodig) van die oproepen, waarvan men de oplossing niet kent of kan uitvoeren of wanneer deze te tijdrovend zijn, naar een tweedelijnshelpdesk, teneinde te verzekeren dat alle oproepen snel, efficiënt en correct behandeld worden. Je bent verantwoordelijk voor de correcte registratie en vervollediging van alle binnenkomende oproepen (telefoon, SST…) in de service-desk registratietool ...

Location Molenbeek-Saint-Jean, Bruxelles-Capitale, Belgium 
Company name DELHAIZE  Employment type contract  Start date 2018-03-25  Save job Save job


Le call desk Agent en 1ère ligne agit en tant que personne de contact de première ligne en apportant un soutien à tous les utilisateurs finaux du matériel et des logiciels IT, tant en supermarché que dans les Services centraux, afin de résoudre les problèmes communiqués par téléphone et les demandes électroniques, de les dispatcher et d'en assurer le suivi. Vous réceptionnez, analysez, priorisez et solutionnez les problèmes IT entrants, assurez un suivi proactif des statuts et une communication ...

Location Molenbeek-Saint-Jean, Bruxelles-Capitale, Belgium 
Company name DELHAIZE  Start date 2018-03-25  Save job Save job


Service Manager Au CIRB (Centre d'Informatique pour la Région Bruxelloise), vous soutenez l'informatisation de 60 services et administrations publiques. Ensemble, nous construisons une image dynamique et professionnelle de la Région. A proximité de la gare centrale, vous rejoignez le centre de compétences du CIRB constitué sous forme d'asbl et comptant quelque 350 professionnels des TIC. Société en forte croissance où la diversité règne, le travail en équipe et le « work-life balance » font ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name CIRB - CIBG  Start date 2017-11-19  Save job Save job


En tant que Service Delivery Coordinator, vous êtes responsable de la qualité des services opérationnels définis en collaboration avec le client. Pour ce faire, vous participez aux service meetings avec le client et la direction, vous assurez le rôle de SPOC, vous fournissez, dans les délais, un reporting concernant les KPI, les SLA, le Problem Management, l’Incident Management, le Change Management et le Release Management. Vous garantissez l’atteinte des SLA (haute disponibilité ...

Location Saint-Gilles, Bruxelles-Capitale, Belgium 
Company name Smals  Start date 2018-04-22  Save job Save job


En tant que leader Européen dans la distribution de pièces de rechange pour tracteurs agricoles et filiale d'un groupe mondialement présent, travailler chez Bepco, c'est travailler dans un contexte international et dynamique permettant à chacun de s’épanouir dans une fonction à la mesure de ses compétences et envies. Suite au développement de notre commerce et afin de renforcer notre équipe, nous recherchons actuellement un Group IT Service Manager  basé à Hermalle-Sous-Huy.  Cette personne ...

Location Hermalle-sous-Huy, Liège, Belgium 
Company name Bepco Parts  Start date 2018-04-15  Save job Save job


Introduction Odoo, one of the fastest growing IT companies in Belgium, provides a suite of business apps which covers all enterprise management needs: CRM, Accounting, inbound Marketing, Project Management, Inventory etc. Our solution is used by almost 3 million users worldwide and is represented by more than 700 partners. We are growing fast but still keeping a startup mindset, meaning that everyone is free to make their voice count. We are looking for several Customer Service Representatives ...

Location Grand-Rosière-Hottomont, Walloon Brabant, Belgium 
Company name Odoo  Start date 2018-04-18  Save job Save job


Introduction Odoo, one of the fastest growing IT companies in Belgium, provides a suite of business apps which covers all enterprise management needs: CRM, Accounting, inbound Marketing, Project Management, Inventory etc. Our solution is used by almost 3 million users worldwide and is represented by more than 700 partners. We are growing fast but still keeping a startup mindset, meaning that everyone is free to make their voice count. We are looking for several Customer Service Representatives ...

Location Grand-Rosière-Hottomont, Walloon Brabant, Belgium 
Company name Odoo  Employment type contract  Start date 2018-04-18  Save job Save job


Introduction Odoo, one of the fastest growing IT companies in Belgium, provides a suite of business apps which covers all enterprise management needs: CRM, Accounting, inbound Marketing, Project Management, Inventory etc. Our solution is used by almost 3 million users worldwide and is represented by more than 700 partners. We are growing fast but still keeping a startup mindset, meaning that everyone is free to make their voice count. We are looking for several Customer Service Representatives ...

Location Grand-Rosière-Hottomont, Walloon Brabant, Belgium 
Company name Odoo  Employment type contract  Start date 2018-04-18  Save job Save job


Proximus is facing one of its biggest challenges ever: its transformation into a digital service provider. Together with our customers, partners and other business units, we are building the digital company of the future with the latest technologies and the most advanced software. In these exciting times, our ICT specialists are given every opportunity to learn and grow. Our future is digital. Yours too? Do terms like "agile", "scrum" and "cloud computing" make your heart beat faster? Need your ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-04-08  Save job Save job


Within Daikin Europe NV, the Service Operations Division acts as an EMEA headquarter and is responsible for the optimization of the different service operations processes such as  technical support, product training, warranty administration, spare parts, field service,  …. It is the appreciated point of contact for our customers within the EMEA region (distributors and national subsidiary companies).   As a Service Operations Planning Officer, you are responsible for a variety of activities ...

Location Ostend, West Flanders, Belgium 
Company name Randstad Sourceright  Employment type contract  Start date 2017-12-19  Save job Save job


Service Manager Bij het CIBG (Centrum voor Informatica voor het Brusselse Gewest) steun je mee de informatisering van 60 overheidsdiensten en -administraties.  Samen werken wij aan een dynamisch en professioneel imago voor het Gewest. Met meer dan 350 collega’s ICT-specialisten werk je op 5 minuten van het Centraal Station, in het knowhow center van het CIBG, dat als vzw opgericht werd en al vele jaren sterk groeit.  Wij vinden work-life balance en teamwork belangrijk en laten onze experten ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name CIRB - CIBG  Employment type contract  Start date 2017-11-19  Save job Save job


Proximus est la principale société de télécommunications en Belgique et le leader du marché dans de nombreux domaines, notamment les services de téléphonie fixe, les services de communications mobiles, ainsi que les services Internet et de transmission de données à large bande. Description des tâches: Nos ingénieurs du domaine 'Datacenter Infrastructure' travaillent avec les technologies les plus innovantes dans un environnement unique : des milliers de serveurs et une énorme capacité ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Start date 2018-02-28  Save job Save job


Proximus is facing one of its biggest challenges ever: its transformation into a digital service provider. Together with our customers, partners and other business units, we are building the digital company of the future with the latest technologies and the most advanced software. In these exciting times, our ICT specialists are given every opportunity to learn and grow. Our future is digital. Yours too? Do terms like "agile", "scrum" and "cloud computing" make your heart beat faster? Need your ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-04-22  Save job Save job


FUNCTION   This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric‘s complete range of EcoBuildings products and solutions (HVAC, lighting and sunblind control, integrated BMS systems, Energy Efficiency). Skills and knowledge about test and measurement equipment, analysis and programming ...

Location Uccle, Bruxelles-Capitale, Belgium 
Company name Schneider Electric NV  Start date 2018-02-13  Save job Save job


FUNCTION   This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric‘s complete range of EcoBuildings products and solutions (HVAC, lighting and sunblind control, integrated BMS systems, Energy Efficiency). Skills and knowledge about test and measurement equipment, analysis and programming ...

Location Uccle, Bruxelles-Capitale, Belgium 
Company name Schneider Electric NV  Employment type contract  Start date 2018-02-13  Save job Save job


FUNCTION   This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric‘s complete range of EcoBuildings products and solutions (HVAC, lighting and sunblind control, integrated BMS systems, Energy Efficiency). Skills and knowledge about test and measurement equipment, analysis and programming ...

Location Uccle, Bruxelles-Capitale, Belgium 
Company name Schneider Electric NV  Employment type contract  Start date 2018-02-13  Save job Save job


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