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We are looking for several Customer Service Representatives to join us at the Odoo headquarter in Grand-Rosière. With smile and dynamism, the team provides support and help to our existing and potential new customers and, our colleagues as well. Our goal is to make our customers happy by a good quality service. What's great about the job? As Customer Service Rep, you are on a mission: help the users of our software by providing them the perfect answer to their questions. Through ...

Location Grand-Rosière-Hottomont, Walloon Brabant, Belgium 
Company name Odoo  Start date 2018-08-12  Save job Save job


We are looking for several Customer Service Representatives to join us at the Odoo headquarter in Grand-Rosière. With smile and dynamism, the team provides support and help to our existing and potential new customers and, our colleagues as well. Our goal is to make our customers happy by a good quality service. What's great about the job? As Customer Service Rep, you are on a mission: help the users of our software by providing them the perfect answer to their questions. Through ...

Location Grand-Rosière-Hottomont, Walloon Brabant, Belgium 
Company name Odoo  Employment type contract  Start date 2018-08-12  Save job Save job


We are looking for several Customer Service Representatives to join us at the Odoo headquarter in Grand-Rosière. With smile and dynamism, the team provides support and help to our existing and potential new customers and, our colleagues as well. Our goal is to make our customers happy by a good quality service. What's great about the job? As Customer Service Rep, you are on a mission: help the users of our software by providing them the perfect answer to their questions. Through ...

Location Grand-Rosière-Hottomont, Walloon Brabant, Belgium 
Company name Odoo  Employment type contract  Start date 2018-08-12  Save job Save job


We are looking for a customer service employee for an international company in Mechelen.  Answering of incoming service calls  Logging of service requests and scheduling of service engineers  Invoicing of field service jobs, e.g. repairs, maintenances and installations  Processing of stock replenishments for service engineers/warehouse and follow up of  Administrative handling and invoicing of service and lease contracts  Customer communication and interaction ...

Location Mechelen, Antwerp, Belgium 
Company name Synergie Belgium nv  Employment type temporary  Start date 2018-02-04  Save job Save job


. Identify customer needs outside of level 1 and level 2 capacity and assign to the appropriate internal team. Follow-up these customer needs to ensure that a satisfactory solution has been found. Monitor the EDI application to pro-actively manage issues and follow identified processes when errors are spotted. Provide instruction and training to clients on new system features or existing features that improve self-service. Assist clients in making adjustments to their system’s configuration ...

Location Diegem, Flemish Brabant, Belgium 
Company name Amandis  Start date 2018-03-29  Save job Save job


. Identify customer needs outside of level 1 and level 2 capacity and assign to the appropriate internal team. Follow-up these customer needs to ensure that a satisfactory solution has been found. Monitor the EDI application to pro-actively manage issues and follow identified processes when errors are spotted. Provide instruction and training to clients on new system features or existing features that improve self-service. Assist clients in making adjustments to their system’s configuration ...

Location Diegem, Flemish Brabant, Belgium 
Company name Amandis  Employment type contract  Start date 2018-03-29  Save job Save job


. Identify customer needs outside of level 1 and level 2 capacity and assign to the appropriate internal team. Follow-up these customer needs to ensure that a satisfactory solution has been found. Monitor the EDI application to pro-actively manage issues and follow identified processes when errors are spotted. Provide instruction and training to clients on new system features or existing features that improve self-service. Assist clients in making adjustments to their system’s configuration ...

Location Diegem, Flemish Brabant, Belgium 
Company name Amandis  Employment type contract  Start date 2018-03-29  Save job Save job


Proximus is the leading telecommunications company in Belgium and a market leader in a number of areas, including fixed-line telephony services, mobile communications services and broadband data and Internet services. Within the department Business Integration & Outsourcing (BIO),the Service Delivery & Process team delivers a 'best in class' Service management towards the Proximus Top 30 customers. We are looking for a Service Delivery Manager for the follow-up of the Proximus ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-08-14  Save job Save job


The Application Service Manager leads our expert team and all activities related to the business of Healtcare Imaging Customer Facing. You will provide leadership and technical coördination of all processes related to this business (implementation, integration, and maintenance of systems) As an AS Manager, you will direct the day-to-day operations and be responsible to provide guidance and leadership to the team as they lead multiple projects or activities and provide service to our Imaging ...

Location Mortsel, Antwerp, Belgium 
Company name AGFA GROUP  Employment type contract  Start date 2018-08-01  Save job Save job


The Application Service Manager leads our expert team and all activities related to the business of Healtcare Imaging Customer Facing. You will provide leadership and technical coördination of all processes related to this business (implementation, integration, and maintenance of systems) As an AS Manager, you will direct the day-to-day operations and be responsible to provide guidance and leadership to the team as they lead multiple projects or activities and provide service to our Imaging ...

Location Mortsel, Antwerp, Belgium 
Company name AGFA GROUP  Employment type contract  Start date 2018-08-01  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux.    Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Start date 2018-07-15  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux.    Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Employment type contract  Start date 2018-07-15  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux.    Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Employment type contract  Start date 2018-07-15  Save job Save job


Odoo, one of the fastest growing IT companies in Belgium, expands its Customer Services team! We are indeed looking for a bright Customer Support Engineer. Your tasks Strong collaboration with functional support, R&D, and customers Real and quick impact of your job on your customers Work in-house most of the time with your team   You will work daily with customers and partners on order to troubleshoot and resolve their high complexity issues via our ticketing ...

Location Walloon Brabant, Belgium 
Company name Odoo  Start date 2018-08-12  Save job Save job


.  Je wil constant bijleren, bent analytisch en denkt probleemoplossend. Je beschikt over de nodige maturiteit om professioneel met klanten om te gaan. Je bent perfect tweetalig (Nederlands/Frans) en dit zowel gesproken als geschreven. De kans om uit te groeien tot een echte specialist in de Customer Service in een bedrijf waar persoonlijk welzijn op de eerste plaats staat.  Aantrekkelijk loonpakket en de kans om mee te werken aan verschillende projecten. Gemakkelijk bereikbaar met het openbaar ...

Location Mechelen, Antwerp, Belgium 
Company name ASAP.be  Start date 2018-08-05  Save job Save job


Proximus is facing one of its biggest challenges ever: its transformation into a digital service provider. Together with our customers, partners and other business units, we are building the digital company of the future with the latest technologies and the most advanced software. In these exciting times, our ICT specialists are given every opportunity to learn and grow. Our future is digital. Yours too? Do terms like "agile", "scrum" and "cloud computing" make your heart beat faster ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Proximus  Employment type contract  Start date 2018-04-22  Save job Save job


Le Centre d’Informatique pour la Région Bruxelloise (CIRB) est le leader de la transition numérique à Bruxelles. Nous accompagnons nos clients – les institutions publiques bruxelloises – dans leur parcours digital.  Ainsi, pour offrir aux Bruxellois une Région durable, ouverte sur le monde et à l’économie dynamique, nous mutualisons des technologies de pointe en matière d’infrastructures, de plateformes et de services ICT.  Nos collaborateurs constituent notre première ressource ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name CIRB - CIBG  Start date 2018-08-16  Save job Save job


En tant que Service Delivery Coordinator, vous êtes responsable de la qualité des services opérationnels définis en collaboration avec le client. Pour ce faire, vous participez aux service meetings avec le client et la direction, vous assurez le rôle de SPOC, vous fournissez, dans les délais, un reporting concernant les KPI, les SLA, le Problem Management, l’Incident Management, le Change Management et le Release Management. Vous garantissez l’atteinte des SLA (haute disponibilité ...

Location Saint-Gilles, Bruxelles-Capitale, Belgium 
Company name Smals  Start date 2018-08-09  Save job Save job


Assurer le suivi des tickets des clients tant en rapidité qu’en qualité au travers d’un outil de ticketing Vérifier la qualité des tickets soumis par les clients en recontactant les clients pour les tickets incomplets Transférer les tickets vers les supports de deuxième et troisième ligne Informer rapidement tous les ...

Location Anderlecht, Bruxelles-Capitale, Belgium 
Company name Mutualités Libres / Onafhankelijke Ziekenfondsen  Start date 2018-07-24  Save job Save job


Service Manager Le Centre d’Informatique pour la Région Bruxelloise (CIRB) est le leader de la transition numérique à Bruxelles. Nous accompagnons nos clients – les institutions publiques bruxelloises – dans leur parcours digital. Ainsi, pour offrir aux Bruxellois une Région durable, ouverte sur le monde et à l’économie dynamique, nous mutualisons des technologies de pointe en matière d’infrastructures, de plateformes et de services ICT. Nos collaborateurs constituent notre première ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name CIRB - CIBG  Start date 2017-11-19  Save job Save job


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