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Answer to 2nd level incoming questions from residential or B2B customers on subjects related to technical issues for telecom services (mobile, internet, voice,data)  - Assists on line and coaches all first line contact centers regarding technical questions, service providers to serve our customers in a better way.   - Analyses, solves, dispatches and follows-up on all trouble tickets and mails, in collaboration with 2nd and 3rd level teams (internal or external)   - Detects incidents related ...

Location Evere, Bruxelles-Capitale, Belgium 
Company name Orange Belgium  Employment type contract  Start date 2017-11-28  Save job Save job


Answer to 2nd level incoming questions from residential and B2B customers on subjects related to technical issues for telco services (mobile, internet, voice, data, ...)   - Analyses, solves, dispatches and follows-up all trouble tickets   - Informs customers continuously on the status of their problem according to their segmentation (internal and external customers)     -           Technical Trouble shooting ; does a correct analysis of the situation and proposes an appropriate solution ...

Location Evere, Bruxelles-Capitale, Belgium 
Company name Orange Belgium  Start date 2017-11-28  Save job Save job


Answer to 2nd level incoming questions from residential and/or B2B customers on subjects related to technical issues for our telco services (mobile, internet, voice, data ...).  Analyses, solves, dispatches and follows-up on all trouble tickets and mails, in collaboration with 2nd and 3rd level teams (internal or external)   - Detects incidents related to transversal products, services, applications and prepaid billing with possible impact on customers and apply appropriate priority ...

Location Evere, Bruxelles-Capitale, Belgium 
Company name Orange Belgium  Employment type contract  Start date 2017-11-28  Save job Save job


documentation accompanying a shipment. Possesses excellent understanding of customs processes and ability to propose customs initiatives in a concise and methodical manner; assist Neovia on the development of internal control manuals and customs processes. Understanding of AEO principle is required, engaging with Neovia Global Tax & Trade and external advisors on defining and establishing the AEO process controls for the site. Interface with related functional areas (logistics, purchasing, material ...

Location Puurs, Antwerp, Belgium 
Company name Neovia Logistics Services LLC  Start date 2017-11-30  Save job Save job


documentation accompanying a shipment. Possesses excellent understanding of customs processes and ability to propose customs initiatives in a concise and methodical manner; assist Neovia on the development of internal control manuals and customs processes. Understanding of AEO principle is required, engaging with Neovia Global Tax & Trade and external advisors on defining and establishing the AEO process controls for the site. Interface with related functional areas (logistics, purchasing, material ...

Location Puurs, Antwerp, Belgium 
Company name Neovia Logistics Services LLC  Employment type contract  Start date 2017-11-30  Save job Save job


documentation accompanying a shipment. Possesses excellent understanding of customs processes and ability to propose customs initiatives in a concise and methodical manner; assist Neovia on the development of internal control manuals and customs processes. Understanding of AEO principle is required, engaging with Neovia Global Tax & Trade and external advisors on defining and establishing the AEO process controls for the site. Interface with related functional areas (logistics, purchasing, material ...

Location Puurs, Antwerp, Belgium 
Company name Neovia Logistics Services LLC  Employment type contract  Start date 2017-11-30  Save job Save job


Onze klant is een van de marktleiders in de leasingwereld.Voor hun kantoor te Brussel zijn ze op zoek naar een Account Advisor Mobility ter versterking van hun commercieel team. Als Account Advisor Mobility ben je verantwoordelijk voor volgende zaken: - Je bent het aanspreekpunt van fleet advisors en bestuurders.- Je staat in voor een kwalitatieve opvolging van vragen m.b.t. verzekering, panne, schade, onderhoud, bandenwissels,... - Je hebt een proactieve commerciële aanpak waarin je continue ...

Location Zaventem, Flemish Brabant, Belgium 
Company name Sales Talents  Employment type contract  Start date 2017-12-05  Save job Save job


En tant que Information Security Advisor, votre rôle est de déterminer, promouvoir et concrétiser les principes et la politique de sécurité en travaillant en collaboration étroite avec le Security Manager. Vous garantissez la sécurité des données à caractère personnel. Plus concrètement, vous entreprenez les actions utiles pour garantir une gestion plus sélective des profils d’accès. Vous faites évoluer et tenez à jour le plan catastrophe. Vous élaborez des exposés relatifs au réseau ...

Location Saint-Gilles, Bruxelles-Capitale, Belgium 
Company name Smals  Start date 2017-11-23  Save job Save job


Une société née d’une Start-up bien connue, dont le business est le matériel multimédia destiné à des clients professionnels, est à la recherche d’un Customer Technical Support. Nous l’accompagnons dans ses recherches. Vous faites partie d’une équipe d’interlocuteurs techniques pour des clients professionnels qui vous contacterons de partout dans le monde en cas de panne. Votre job est de résoudre cette panne à distance au plus vite ! Vous avez pour cela la possibilité de gérer le réseau ...

Location Liège, Liège, Belgium 
Company name Teamone Employment Specialists S.A.  Start date 2017-12-03  Save job Save job


et un service de qualité et de sécurité expérimenté. Les solutions Sabert sont élégantes et attractives ; efficaces et pratiques, c’est pourquoi elles ont gagné la confiance de nombreux clients. Sabert travaille sur la durabilité à tous les échelons de l’entreprise, depuis les matières premières utilisées jusqu’à la manière de gérer les sites de production. Sabert est certifiée BRC/IOP (British Retail Consortium / Institute of packaging). En tant que Customer Service Manager h/f vous êtes rattaché au Supply ...

Location Nivelles, Walloon Brabant, Belgium 
Company name Sabert Corporation Europe  Start date 2017-12-03  Save job Save job


Als Information Security Advisor bestaat je rol erin de veiligheidsprincipes en het veiligheidsbeleid te bepalen, te promoten en te concretiseren in nauwe samenwerking met de Security Manager. Je garandeert de veiligheid van de persoonsgegevens. Meer concreet onderneem je de acties die nodig zijn om een selectiever beheer van de toegangsprofielen te garanderen. Je zorgt ervoor dat het rampenplan evolueert en houdt het up-to-date. Je werkt presentaties uit over het netwerk, de wetgeving ...

Location Saint-Gilles, Bruxelles-Capitale, Belgium 
Company name Smals  Employment type contract  Start date 2017-11-23  Save job Save job


* Stabiel bedrijf* C& B projecten* Doorgroeimogelijkheden * Stabiel bedrijf* C& B projecten* Doorgroeimogelijkheden Onze klant is een groot Belgisch bedrijf met meer dan 20.000 werknemers. Voor het departement Compensation and Benefits, dat bestaat uit een zestal medewerkers, zoeken wij een Compensation and Benefits Advisor . Deze werkgever heeft als doelstelling om zijn verloningsbeleid te vernieuwen , te vereenvoudigen en competitief te maken Je zal meewerken aan analyses van personeelskosten ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name HAYS  Employment type contract  Start date 2017-11-19  Save job Save job


Je zorgt voor een vlotte en resultaatgerichte verhuur van toestellen volgens een door de verantwoordelijke vastgelegde strategie zodat de tevredenheid van de klanten gewaarborgd blijft op een zo rendabel mogelijke manier en ter versterking van het imago en marktaandeel van het bedrijf. - Verhuur toestellen op een zo commerciële methode ...

Location Heverlee, Flemish Brabant, Belgium 
Company name ACTIEF SELECT  Start date 2017-11-19  Save job Save job


and pleasant place to work. To sustain and lead Scarlet's growth & efficiency in the Brussels office, they are looking for the future (m/f What will you be doing? • Increase the customer value and customer base through churn decrease and retention actions and upsell and cross-sell guidance. • You analyse data from business intelligence, either through journey mapping and surveys that you develop yourself or via marketing insights and benchmarks. • With this data you understand what the customer wants ...

Location Evere, Bruxelles-Capitale, Belgium 
Company name MERCURI URVAL  Employment type contract  Start date 2017-12-10  Save job Save job


and pleasant place to work. To sustain and lead Scarlet's growth & efficiency in the Brussels office, they are looking for the future (m/f What will you be doing? • Increase the customer value and customer base through churn decrease and retention actions and upsell and cross-sell guidance. • You analyse data from business intelligence, either through journey mapping and surveys that you develop yourself or via marketing insights and benchmarks. • With this data you understand what the customer wants ...

Location Evere, Bruxelles-Capitale, Belgium 
Company name MERCURI URVAL  Employment type contract  Start date 2017-12-10  Save job Save job


and enhance comfort. Melexis is headquartered in Belgium and employs over 1,100 people in 19 locations worldwide. The Customer Relations is the primary point of contact at Melexis for allocated Customers and their link to the rest of the Melexis organization, primarily focused on the day-to-day Customer inquiries, needs and requests. You will understand the needs of each allocated customer, in alignment with Sales and Business Units, correctly translate these needs internally with the goal to deliver high ...

Location Tessenderlo, Limburg, Belgium 
Company name Melexis  Employment type contract  Start date 2017-12-06  Save job Save job


and enhance comfort. Melexis is headquartered in Belgium and employs over 1,100 people in 19 locations worldwide. The Customer Relations is the primary point of contact at Melexis for allocated Customers and their link to the rest of the Melexis organization, primarily focused on the day-to-day Customer inquiries, needs and requests. You will understand the needs of each allocated customer, in alignment with Sales and Business Units, correctly translate these needs internally with the goal to deliver high ...

Location Tessenderlo, Limburg, Belgium 
Company name Melexis  Employment type contract  Start date 2017-12-06  Save job Save job


their fast and continuous growth, for their office in Kontich, they are looking for an: International Customer Service Leader To lead and inspire a professional European customer service team - You will manage the customer service teams located in Kontich (BE), Bladel (NL), Aachen (DE) and London (UK). You will coach and develop the individual members (12 FTE) in order to ensure that they perform at their best in a dynamic and fast-growing environment. - Together with Sales and Marketing, you ...

Location Kontich, Antwerp, Belgium 
Company name MERCURI URVAL  Employment type contract  Start date 2017-12-03  Save job Save job


Hays Response Ghent is looking for a multilingual customer service agent for a client based in Aalst. * Customer Service * Dutch - French * Aalst You will be responsible for the whole order process from acceptance till delivery. As a SPOC for the clients, you will manage all data in SAP: from commercial contracts to price agreements, product specific and logistical data, customer master data and service level agreements. You manage customer complaints and make sure they are treated by the right ...

Location Aalst, East Flanders, Belgium 
Company name Hays Response  Employment type temporary  Start date 2017-11-19  Save job Save job


Hays Response Ghent is looking for a multilingual customer service agent for one of its clients based in Aalst. * Customer Service * Italian - French * Aalst You will be responsible for the whole order process from acceptance till delivery. As a SPOC for the clients, you will manage all data in SAP: from commercial contracts to price agreements, product specific and logistical data, customer master data and service level agreements. You manage customer complaints and make sure they are treated ...

Location Aalst, East Flanders, Belgium 
Company name Hays Response  Employment type temporary  Start date 2017-11-19  Save job Save job


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